Stay Connected - Alerts & Notifications

New Castle eAlerts

The Town of New Castle is committed to the safety and well-being of our community. Introducing New Castle eAlerts, a comprehensive notification system designed to keep our citizens informed about both emergency situations and routine updates according to your selections and based on address locations that you specify.

Key Features:

  1. Customizable Preferences: You have the flexibility to customize how you receive notifications. Choose from email, text, and/or phone calls based on your preferences.
  2. Location-Based Alerts: Receive information specific to your address, ensuring that notifications are relevant to your location.
  3. Confidentiality: Rest assured that the information you provide is confidential and will not be shared.

Stay Informed on the Following Topics:

  • Emergency Alerts: Stay informed about local threats, public health issues, and other immediate concerns affecting our community.
  • Advisories: Receive updates from the NC Police, including traffic alerts, public safety information, and weather advisories.
  • Community Messages: Get city updates, including holiday closures, noise-related alerts, and important reminders.
  • Recreation Updates and Alerts: Stay updated on field closings, event changes, and receive summer camp updates.
  • Refuse Pickup: Receive timely updates on refuse and recycling, including route delays and other important reminders.

Sign up for New Castle eAlerts today to ensure you're always in the know and well-prepared for any situation. Your safety matters to us, and we are dedicated to keeping you informed.

Additional NCeAlert information and FAQ's available HERE.

Notify Me

Stay up-to-date with general news and information from the Town of New Castle by subscribing to Notify Me email and text notifications. 

By signing up, you can receive automatic notifications for:

  • Bid Postings
  • Calendar Events

Town Newsletters

New Castle has two regular newsletters that we publish weekly:

Town Newsletter | Subscribe Here
The Town Newsletter is sent out on Wednesday with the latest news from the town including town board updates, schedule changes, and the like.

 Events Newsletter | Subscribe Here
This newsletter goes out each Friday highlighting events for the weekend and the upcoming week.  Seasonal lineups and major events may also be sent out as standalone blasts periodically.

Citizens Assistance Registry:

Our New Castle Recreation and Parks Department, along with our New Castle Police Department, has updated the Town’s services to help our most vulnerable citizens with their critical needs.  The New Castle Citizen Assistance Registry will help the Town evaluate residents’ needs and assist inTown of New Castle Police Badge planning a response in an emergency.

Signing up for the Citizen Assistance Registry does not guarantee that you will be provided services or be placed on a priority list for emergency response. However, your registration is the best way to alert the Town to any specific needs you may have for assistance in the event of an emergency. All of the personal information in the registry is completely confidential and will not be shared with the general public.  You can sign up for the Citizen Assistance Registry here: Registration Form.  You can also contact Bess Steiger, Senior Social Worker, at bsteiger@mynewcastle.org or 914-238-2093.

If you need immediate emergency assistance, please dial 911.