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The original item was published from 5/7/2020 12:10:44 PM to 5/29/2020 10:02:56 AM.

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Recreation & Parks

Posted on: May 7, 2020

[ARCHIVED] Recreation Updated Refund Policy

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Updated refund policy

  • Processing Fees charges:
  • Any refund request made prior to 6/1/2020: 0% of Camp Fee
  • Any refund request received between 6/1/2020-6/12/2020: 10% of Camp Fee
  • Any refund request after 6/15/2020 and prior to 6/26/2020: 50% of Camp Fee
  • Any refund request made (on or after 6/26): No refunds
  • Any refund request due to a medical reason must be made in writing to the Assistant Superintendent of Recreation & Parks.

**If camp is cancelled due to COVID-19, all registrants are eligible for a refund (or, the registrant’s option, a credit toward future programs and camps), minus online service fees charged by Community Pass.  If camp is modified due to COVID-19, all registrants may choose (a) to withdraw and thus be eligible a refund, minus online service fees charged by Community Pass, or (b) to attend the camp as modified and be eligible for a pro-rata refund, minus online service fees charged by Community Pass.  In either case, the registrant may choose the applicable refund or a credit toward future programs and camps.

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