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The original item was published from 5/29/2020 10:02:17 AM to 7/5/2020 12:00:08 AM.

News Flash

Recreation & Parks

Posted on: May 29, 2020

[ARCHIVED] Refund Policy Update

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  • Any refund request received within 14 days of camp start date: 25% of Camp Fee.
  • Any refund request received within 7 days of the camp start date: 50 % of Camp Fee
  • Any refund request made on or after the camp start date: No refunds
  • Any refund request due to a medical reason must be made in writing to the Assistant Superintendent of Recreation & Parks.

**If camp is cancelled due to COVID-19, all registrants are eligible for a refund (or, the registrant’s option, a credit toward future programs and camps), minus online service fees charged by Community Pass.  If camp is modified due to COVID-19, all registrants may choose (a) to withdraw and thus be eligible a refund, minus online service fees charged by Community Pass, or (b) to attend the camp as modified and be eligible for a pro-rata refund, minus online service fees charged by Community Pass.  In either case, the registrant may choose the applicable refund or a credit toward future programs and camps.

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