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To receive storm updates, you may sign up for NCeAlerts and New Castle Police Department Nixle alerts, and check the Town's website.
The plow operators are dispatched immediately at the beginning of a storm and stay out continually during the storm. They are responsible for clearing over 24 square miles - 101 miles of Town-owned roads!
Snowplows first clear primary and major artery streets, school streets, and streets serving emergency response facilities and heavy traffic. After those roads are clear, secondary streets are cleared and streets with moderate traffic. Lastly, all other streets, including cul-de-sacs and dead-end streets, are plowed. After a major storm, it may take two to three days for plow crews to clear all the streets.
During snow plowing operations, the snow from the street will end up in front of driveways and mailboxes. The property owner is responsible for access to his/her individual driveway or mailbox. The only way to avoid extra shoveling is to wait until the Public Works crews have done their final clean-up on the street.
Our local fire departments ask residents to clear hydrants near their homes throughout the storm (when safe to do so). It may save a life.
Yes. Homeowners and/or their snow plowers can be fined for pushing snow from a private driveway onto the public roadway. Depositing snow onto the road causes a hazard and can cause a “narrowing” of the plowed width of the road.
The Emergency Operations Center will be activated based on a number of factors such as: