What should I do if I think there is a mistake in my water bill?

Pay the entire bill as received, and then take up the issue with the Town. If you are correct, the Town will reimburse you, or credit your account toward payment of the next bill. All water meters are read quarterly, and payment for water used is due within 30 days of receipt of that bill. Residents can make arrangements to have their water bills paid automatically from their bank accounts by calling the Comptroller's Office at 914-238-4721.

Show All Answers

1. How is my water bill determined?
2. Are landlords responsible for a tenant’s bill?
3. Is there a procedure on a final water bill if I am moving?
4. How often is my water bill mailed?
5. To whom should the water bill be made out?
6. What is the remittance address for water bills?
7. How can I pay my water bill?
8. What should I do if I think there is a mistake in my water bill?