Why are we getting our water from another source?

New Castle usually gets its water from the Ashokan Reservoir via the Catskill Aqueduct. This aqueduct is also used to provide drinking water to millions of New York City residents. The New York City Department of Environmental Protection (DEP) has begun a multi-year project to repair the century-old Catskill Aqueduct. This project requires DEP to shut down the Catskill Aqueduct for 10 weeks. As a result of this work, New Castle’s water source will change in early-mid December. During the shutdown, we will get our water via the New Croton Aqueduct, which draws from the Croton Reservoir.

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1. Why are we getting our water from another source?
2. How long will this last?
3. Will I notice a difference in my water?
4. Is the water safe?
5. Will the cost of my water increase due to this change?
6. Where can I get additional information?